HTTP Status 500 – Internal Server Error


Type Exception Report

Message org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.JspException: java.io.FileNotFoundException: The requested resource [/portal/v3/en/error404.html] is not available

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

org.apache.jasper.JasperException: org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.JspException: java.io.FileNotFoundException: The requested resource [/portal/v3/en/error404.html] is not available
	org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:598)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:499)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:142)
	org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:243)
	org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1141)
	org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:878)
	org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:792)
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:475)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:430)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
	com.tol.security.web.CrossSiteScriptFilter.doFilter(CrossSiteScriptFilter.java:86)

Root Cause

org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.JspException: java.io.FileNotFoundException: The requested resource [/portal/v3/en/error404.html] is not available
	org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:598)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:499)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:142)
	org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:243)
	org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1141)
	org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:878)
	org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:792)
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:475)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:430)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:742)
	org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:712)
	org.apache.jsp.showPage_jsp._jspx_meth_c_005fotherwise_005f1(showPage_jsp.java:1042)
	org.apache.jsp.showPage_jsp._jspx_meth_c_005fchoose_005f1(showPage_jsp.java:967)
	org.apache.jsp.showPage_jsp._jspService(showPage_jsp.java:223)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:142)
	org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:243)
	org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1141)
	org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:878)
	org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:792)
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:475)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:430)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
	com.tol.security.web.CrossSiteScriptFilter.doFilter(CrossSiteScriptFilter.java:86)

Root Cause

javax.servlet.ServletException: javax.servlet.jsp.JspException: java.io.FileNotFoundException: The requested resource [/portal/v3/en/error404.html] is not available
	org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:905)
	org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:838)
	org.apache.jsp.error_jsp._jspService(error_jsp.java:227)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:142)
	org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:243)
	org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1141)
	org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:878)
	org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:792)
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:475)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:430)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:742)
	org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:712)
	org.apache.jsp.showPage_jsp._jspx_meth_c_005fotherwise_005f1(showPage_jsp.java:1042)
	org.apache.jsp.showPage_jsp._jspx_meth_c_005fchoose_005f1(showPage_jsp.java:967)
	org.apache.jsp.showPage_jsp._jspService(showPage_jsp.java:223)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:142)
	org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:243)
	org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1141)
	org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:878)
	org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:792)
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:475)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:430)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
	com.tol.security.web.CrossSiteScriptFilter.doFilter(CrossSiteScriptFilter.java:86)

Root Cause

java.io.FileNotFoundException: The requested resource [/portal/v3/en/error404.html] is not available
	org.apache.catalina.servlets.DefaultServlet.serveResource(DefaultServlet.java:852)
	org.apache.catalina.servlets.DefaultServlet.doGet(DefaultServlet.java:504)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	org.apache.catalina.servlets.DefaultServlet.service(DefaultServlet.java:484)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.taglibs.standard.tag.common.core.ImportSupport.acquireString(ImportSupport.java:314)
	org.apache.taglibs.standard.tag.common.core.ImportSupport.doEndTag(ImportSupport.java:171)
	org.apache.jsp.error_jsp._jspx_meth_c_005fimport_005f0(error_jsp.java:982)
	org.apache.jsp.error_jsp._jspx_meth_c_005fif_005f6(error_jsp.java:947)
	org.apache.jsp.error_jsp._jspService(error_jsp.java:212)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:142)
	org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:243)
	org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1141)
	org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:878)
	org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:792)
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:475)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:430)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:742)
	org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:712)
	org.apache.jsp.showPage_jsp._jspx_meth_c_005fotherwise_005f1(showPage_jsp.java:1042)
	org.apache.jsp.showPage_jsp._jspx_meth_c_005fchoose_005f1(showPage_jsp.java:967)
	org.apache.jsp.showPage_jsp._jspService(showPage_jsp.java:223)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)
	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:142)
	org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:243)
	org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1141)
	org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:878)
	org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:792)
	org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:475)
	org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:430)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:626)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
	com.tol.security.web.CrossSiteScriptFilter.doFilter(CrossSiteScriptFilter.java:86)

Note The full stack trace of the root cause is available in the server logs.


Apache Tomcat/8.5.57