Frequently asked questions


Who do I contact with technical difficulties in operating the site?

24/7 Online Support is available through the TexasOnline Helpdesk at 1.877.452.9060, or by email at webhelp@texasonlinehelp.com.

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Can I use the professional profile online any time?

Yes. The system is available 7 days per week, 24 hours per day except for routine maintenance down time.

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Can I print the profile after viewing it online?

Yes. This site utilizes CSS so no separate "printer-friendly" page is needed. Print as normal from your web browser.

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How do I contact the agency?

A list of agency contact information follows. Links open in a new window.

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Agency name and Web site Phone
The Executive Council of Physical Therapy and Occupational Therapy Examiners (ECPTOTE) 512.305.6900
Texas Board of Chiropractic Examiners (TBCE) 512.305.6700
Texas Optometry Board 512.305.8500
Texas State Board of Examiners of Psychologists 512.305.7700
Texas State Board of Podiatric Medical Examiners 512.305.7000